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Guides users on how to access and manage shared mailboxes in MavMAIL and Outlook across web, Windows, and Mac platforms.

This article outlines how to update the primary email address to the user's Minnesota State University, Mankato email address ending in @mnsu.edu.

Explains how RSOs can request a new organization email account or access to an existing one by submitting the required form or emailing Student Activities for verification.

Explains how D2L determines which email address is used, how to access both student and faculty inboxes, and what options exist for managing multiple accounts.

Explains the email sending and attachment limits for student and alumni accounts in the Office 365 shared tenant and why those limits exist.

Setup email on the native iOS app.

Explains how to fix iOS Mail access issues by deleting the existing MavMAIL/Exchange account and re‑adding it using the MavMAIL setup instructions.

Learn how to change or reset your StarID password quickly and securely.

Historically, the System Office has supported a service that provides a unique email address for every course, used for faculty email communication with students. After the spring 2026 semester, the System Office will no longer support this service.

What happens to email access when you leave MSU

Learn when new hire employees (including faculty, staff, adjuncts, and concurrent enrollment instructors) receive their university email address and how to access it using Outlook. Timing is based on profile completion in Workday and official start dates.