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- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Lists the email clients that are compatible with Microsoft 365 multi‑factor authentication across Windows, Mac, iOS, and Android.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
Guides users on how to access and manage shared mailboxes in MavMAIL and Outlook across web, Windows, and Mac platforms.
- Knowledge Base
- Technology and Accounts
- Business
- Perceptive Content
Contact the Perceptive Content team to request a new form, make changes, or report an issue with an existing form.
- Knowledge Base
- Technology and Accounts
- Hardware - Storage - Printing
- MavDISK
Explains how to manually map MavDISK or department drives on a Mac to access files through Finder, especially on personal or off‑campus devices.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom
Provides an overview of Zoom as the university’s web conferencing solution and explains its features, access options, and support resources for students, faculty, and staff.
- Knowledge Base
- Employment and Human Resources
- Self Service Portal
To set up Direct Deposit, log in to the Self-Service Portal and navigate to the "Direct Deposit" section under "Payroll" or "Financial Information." Enter your bank’s routing number and account number, select your account type, and review the details for accuracy. This process ensures that your paycheck is deposited directly into your bank account.
- Knowledge Base
- Employment and Human Resources
- Self Service Portal
The Self-Service Portal provides access to manage your tax information, benefits, pay details, learning courses, savings plans, direct deposit, personal data, disability status, and vehicle use agreements.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
When PDFs aren’t formatted correctly, they prevent screen readers from properly navigating them. Follow this comprehensive guide for creating and verifying accessible PDFs to ensure compliance with digital accessibility standards. It covers best practices for structuring documents, using alt text, ensuring proper reading order, and utilizing tools like Adobe Acrobat Pro and Microsoft Word’s Accessibility Checker.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom
Explains how to connect a Zoom meeting to an HD video conferencing or Telepresence classroom by dialing the meeting through the room’s Cisco system using your Zoom Personal Meeting ID.
- Knowledge Base
- Technology and Accounts
- Business
- Workday
- Workday: Human Resources
The article explains how to customize the org chart view in Workday to hide vacant positions (open PCNs) by selecting "customize chart view" and unchecking the "open positions" option.
- Knowledge Base
- Technology and Accounts
- Business
- Workday
- Workday: Human Resources
The Credentials feature in Workday allows faculty and concurrent instructors to manage and verify their professional qualifications, aiding HR with processing and compliance.
- Knowledge Base
- Technology and Accounts
- Getting Started with Technology
For employees who work remotely, there are many technology resources available online. Remotely access phones and meetings, software, tech support, and more.
- Knowledge Base
- Technology and Accounts
- Getting Started with Technology
New employees, start with this employee tech guide to get set up with technology at Minnesota State University, Mankato.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
Checking for accessibility is a critical step to ensure content meets the required digital accessibility standards and works for everyone. Before publishing or sharing content, always check it by using both automatic checkers and manually reviewing with human judgement and assistive technologies.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
This article shows how to delete or archive a knowledge article.