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- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Multimedia Accessibility
This article outlines how to edit and download captions in Kaltura MediaSpace for accessibility.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
Those that are employed or volunteer to work for The University but are not paid or hired by Minnesota State University, Mankato Human Resources and need to have access to University computer or door access need to obtain an MSU email, TechID, StarID, and MavCard identity card. This process is required to get those initial resources.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Microsoft Teams
Explains how to sign in to Microsoft Teams using your StarID credentials to access chats, meetings, files, and team spaces across devices.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Multimedia Accessibility
Microsoft PowerPoint is the recommended tool to create internal slide decks and presentations shared within the university. PowerPoint has accessibility tools like heading styles, alt text, an accessibility checker, and more.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Remote Desktop Connection
Explains how to remotely access campus software through WorkMSU on Mac, including MFA requirements and steps to connect using the WorkMSU.rdp file.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Remote Desktop Connection
Explains how to remotely access campus software through WorkMSU on Windows, including MFA requirements and steps to connect using the WorkMSU.rdp file.
- Knowledge Base
- Technology and Accounts
- Business
- Customer Relationship Management (CRM)
This article includes general information about the CRM exploration initiative. Cabinet has charged IT Solutions to lead a campus-wide effort in Fall 2026 to better understand the CRM and communication tools currently used across the University to ensure our communication technology ecosystem remains sustainable, secure, accessible, and well-positioned to support campus needs now and in the future.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Website and Online Communications Accessibility
This article provides best practices for creating accessible web content, including guidance on layout structure, readable text, and descriptive alt text for images. It also covers accessible multimedia, tables, and links to ensure inclusive digital experiences for all users.
- Knowledge Base
- Technology and Accounts
- Information Security
- Cybersecurity Awareness
This article highlights the role of the IT Solutions Information Security team in promoting cybersecurity awareness and protecting university data, and offers practical tips on staying safe online.
- Knowledge Base
- Technology and Accounts
- Technology Purchasing
This article is to inform the campus community of changes to employee technology purchasing and the Campus Computer Store. Beginning September 8, employees will purchase University-owned laptops, monitors, docking stations, and storage devices through the new University Technology Purchasing webpage in Maverick OneStop. At the end of the Fall 2026 semester, the Campus Computer Store is planned to close both its online and physical retail locations.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Multimedia Accessibility
This article provides an overview of how students and employees can view and download a video transcript in Kaltura MediaSpace from within the media player.
- Knowledge Base
- Employment and Human Resources
- Self Service Portal
To set up Direct Deposit, log in to the Self-Service Portal and navigate to the "Direct Deposit" section under "Payroll" or "Financial Information." Enter your bank’s routing number and account number, select your account type, and review the details for accuracy. This process ensures that your paycheck is deposited directly into your bank account.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Kaltura Media Space
Explains how to create screen, webcam, or audio recordings using Kaltura Capture and upload them directly to MediaSpace.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
Headings provide a structural hierarchy in documents and websites. Properly structured headings help all readers navigate documents efficiently. Visual readers rely on heading appearance to scan content, while screen reader users depend on programmatic heading structure to jump between sections.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
This article is to help train new TeamDynamix knowledge base editors on the basics of their role.