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Links are clickable elements in documents or websites that lead to another resource. Screen reader users often navigate by jumping from link to link, so they may only hear the link text without surrounding context. Clear, descriptive links improve navigation for everyone.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
Excel software is highly visual and relies on spatial relationships, like rows and columns, which aren’t always conveyed clearly through assistive technology. Issues such as merged cells, missing headers, and unlabeled charts can disrupt the logical reading order.
- Knowledge Base
- Technology and Accounts
- Software and Applications
This article provides instructions on how to fully delete and remove Read.ai software from a computer, including deleting an account, uninstalling the app, and removing connections.
- Knowledge Base
- Technology and Accounts
- Software and Applications
This article provides instructions on how to fully delete and remove Fireflies.ai software from a computer, including deleting an account, uninstalling the app, and removing connections.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Multimedia Accessibility
Employees may request captioning and audio description services in MediaSpace at no cost on videos that are for academic use. This article covers how to request these services.
- Knowledge Base
- Technology and Accounts
- Software and Applications
This article provides instructions on how to fully delete and remove Otter.ai software from a computer, including deleting an account, uninstalling the app, and removing connections.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom Phones
This article for employees provides an overview of Zoom Phone, what a softphone is versus a deskphone, getting started resources, training materials, and frequently asked questions.
- Knowledge Base
- Technology and Accounts
- IT Professional Services
- IT Communications
A a comprehensive guide of resources to help University faculty and staff best communicate messages to their audience about emergencies, news, events, or other announcements.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Website and Online Communications Accessibility
This article is for employees who design email or newsletter content using the RGE Studio tool. It gives a brief overview of RGE Studio and best practices for meeting digital accessibility standards in mass email and newsletter designs.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Multimedia Accessibility
This article outlines how to edit and download captions in Kaltura MediaSpace for accessibility.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Kaltura Media Space
Explains how to create screen, webcam, or audio recordings using Kaltura Capture and upload them directly to MediaSpace.
- Knowledge Base
- Technology and Accounts
- Business
- Qualtrics
This article outlines how to reach out to Qualtrics customer support. IT Solutions doesn't directly support Qualtrics, as our license includes excellent customer service and support from the company itself.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
A document title is the official name of the document stored in its metadata and displayed in the title bar when the file is opened in applications like Word and Adobe Acrobat reader. It helps all users quickly understand what a document is about.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
Forms can pose accessibility challenges because they often rely on visual cues, complex layouts, or unlabeled fields that screen readers cannot interpret. Making forms accessible ensures that everyone can easily read, complete, and submit them independently.
- Knowledge Base
- Technology and Accounts
- Software and Applications
Learn about Minnesota State’s generative AI guidance, including the official policy document, recommendations for using Microsoft Copilot, a list of approved AI-enabled tools, and services that are blocked for security reasons.