Search300 Results
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
This article is for faculty and staff who need to have a required PDF remedied for accessibility compliance. Use the process outline to request services from Allyant, an approved remediation vendor through the Minnesota State System Office.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
Color contrast ensures that text and images of text are visually distinguishable for users, including those with low vision. Meeting this requirement improves readability and accessibility across digital content.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Explains how to enroll in multi‑factor authentication using a call‑only phone, non‑smartphone, or Zoom Phone by selecting voice‑call verification during MFA setup.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Tickets and Tasks
Explains how IT staff can add an additional email address to a TeamDynamix ticket so customers using non‑MNSU emails can receive updates.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Roles, Approvals, and Reviews
Creating or updating articles in Maverick One Stop? Here’s a quick guide to the roles and process for getting content published.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
This article shows how to add related articles to a knowledge base article to quickly link readers to other related materials.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Roles, Approvals, and Reviews
Identify when to document issues, FAQs, and process changes, plus best practices for keeping articles up to date.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
This article shows how to delete or archive a knowledge article.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
Learn how to create or edit knowledge articles in TeamDynamix. If you don’t have access, submit a request for assistance with creating or updating articles.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Roles, Approvals, and Reviews
Learn how the Draft Status and Status fields work together in Maverick OneStop (TeamDynamix) to show where a knowledge article is in the review and publishing process.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- TeamDynamix Release Information
This page contains the latest release notes for TeamDynamix, including new features, enhancements, bug fixes, and other important updates.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
This article is to help train new TeamDynamix knowledge base editors on the basics of their role.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Tags and Categories
A guide to using tags when creating knowledge articles in TeamDynamix to provide additional search options, as well as helping to guide search prioritization.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Knowledge Article Templates and Formatting
Best-practices guide for formatting TeamDynamix knowledge articles, covering accessibility, templates, tagging, search optimization, and style guidelines.
- Knowledge Base
- Technology and Accounts
- IT Professional Services
- IT Communications
Guidelines for consistent naming and terminology relating to IT topics, resources, and services at Minnesota State University, Mankato.