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- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom Phones
This guide shows you the basic features and functionality of Zoom Phone app.
- Knowledge Base
- Technology and Accounts
- Hardware - Storage - Printing
- MavDISK
Mapping drive letters to MavDISK is state-owned Windows desktop and laptops computers.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- StarID
If you are using your StarID for the first time and/or do not have a password, you will first need to activate your StarID and create your password.
- Knowledge Base
- Technology and Accounts
- Business
- Perceptive Content
How to connect to ImageNow/Perceptive Content online portal called Experience.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- StarID
How to activate your StarID
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom
How to resolve a Zoom SSO error when attempting to log in with Star ID and password
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Microsoft Teams
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Adobe Creative Cloud
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Adobe Creative Cloud
Outlines the process to request Adobe access through IT Solutions as a university staff member, faculty member, or student worker only.
- Knowledge Base
- Technology and Accounts
- IT Professional Services
- IT Communications
This guide provides practical tips for creating simple DIY videos using university-supported tools and equipment. It explains when DIY video is appropriate, when to work with ITS Video Production, and outlines best practices for recording, editing, branding, and accessibility.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
Captions display dialogue, music, and sound effects in written format on videos. Transcripts provide a text version of audio-only or video-only content, such as podcasts and animations. Captions and transcripts make audio and video content accessible to people who are deaf or hard of hearing and benefit anyone who cannot listen to audio.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Multimedia Accessibility
Videos and audio content rely on sound and visuals that some users cannot perceive. Include captions, transcripts, or audio descriptions to ensure all users can access the content.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
When PDFs aren’t formatted correctly, they prevent screen readers from properly navigating them. Follow this comprehensive guide for creating and verifying accessible PDFs to ensure compliance with digital accessibility standards. It covers best practices for structuring documents, using alt text, ensuring proper reading order, and utilizing tools like Adobe Acrobat Pro and Microsoft Word’s Accessibility Checker.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
Microsoft Word is the recommended format for internal documents shared within the university. Word has accessibility tools like heading styles, alt text, an accessibility checker, and more.