Search300 Results
- Knowledge Base
- Technology and Accounts
- Software and Applications
Discover how to safely leverage approved AI tools in Zoom and Teams—and why certain third-party apps are blocked or not approved for use system-wide.
- Knowledge Base
- Technology and Accounts
- Software and Applications
Explore MSU’s approach to generative AI, including approved tools, research initiatives, faculty resources, and ethical guidance.
- Knowledge Base
- Technology and Accounts
- Software and Applications
Learn about Minnesota State’s generative AI guidance, including the official policy document, recommendations for using Microsoft Copilot, a list of approved AI-enabled tools, and services that are blocked for security reasons.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
A document title is the official name of the document stored in its metadata and displayed in the title bar when the file is opened in applications like Word and Adobe Acrobat reader. It helps all users quickly understand what a document is about.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
Excel software is highly visual and relies on spatial relationships, like rows and columns, which aren’t always conveyed clearly through assistive technology. Issues such as merged cells, missing headers, and unlabeled charts can disrupt the logical reading order.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
Links are clickable elements in documents or websites that lead to another resource. Screen reader users often navigate by jumping from link to link, so they may only hear the link text without surrounding context. Clear, descriptive links improve navigation for everyone.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
This article outlines how to update the primary email address to the user's Minnesota State University, Mankato email address ending in @mnsu.edu.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains the differences between Shared Mailboxes and Distribution Lists in Outlook to help users choose the option that best fits their communication needs.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how staff and faculty can request a new Outlook distribution list by submitting preferred names, member information, and external availability details to IT Solutions.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how to create a new Outlook profile in Windows to set up and access a department email account you have permission to use.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Set up your MavMail on the native Android app.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Setup email on the native iOS app.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how to show the From field in Outlook/MavMAIL and send from another email address you have Send As permission for.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how to fix iOS Mail access issues by deleting the existing MavMAIL/Exchange account and re‑adding it using the MavMAIL setup instructions.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Guides users on how to access and manage shared mailboxes in MavMAIL and Outlook across web, Windows, and Mac platforms.