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Creating or updating articles in Maverick One Stop? Here’s a quick guide to the roles and process for getting content published.

This article shows how to add related articles to a knowledge base article to quickly link readers to other related materials.

Identify when to document issues, FAQs, and process changes, plus best practices for keeping articles up to date.

This article shows how to delete or archive a knowledge article.

Learn how to create or edit knowledge articles in TeamDynamix. If you don’t have access, submit a request for assistance with creating or updating articles.

Learn how the Draft Status and Status fields work together in Maverick OneStop (TeamDynamix) to show where a knowledge article is in the review and publishing process.

This page contains the latest release notes for TeamDynamix, including new features, enhancements, bug fixes, and other important updates.

This article is to help train new TeamDynamix knowledge base editors on the basics of their role.

A guide to using tags when creating knowledge articles in TeamDynamix to provide additional search options, as well as helping to guide search prioritization.

Best-practices guide for formatting TeamDynamix knowledge articles, covering accessibility, templates, tagging, search optimization, and style guidelines.

Guidelines for consistent naming and terminology relating to IT topics, resources, and services at Minnesota State University, Mankato.

Forms can pose accessibility challenges because they often rely on visual cues, complex layouts, or unlabeled fields that screen readers cannot interpret. Making forms accessible ensures that everyone can easily read, complete, and submit them independently.

Explains how IT staff can add an additional email address to a TeamDynamix ticket so customers using non‑MNSU emails can receive updates.

Microsoft PowerPoint is the recommended tool to create internal slide decks and presentations shared within the university. PowerPoint has accessibility tools like heading styles, alt text, an accessibility checker, and more.

Learn about Minnesota State’s generative AI guidance, including the official policy document, recommendations for using Microsoft Copilot, a list of approved AI-enabled tools, and services that are blocked for security reasons.