Overview
This article outlines step by step how to set up multi-factor authentication for students, staff, and faculty. When signing in to Microsoft 365 for the first time, the user will need to complete the setup process below. View more information about multi-factor authentication at Minnesota State University, Mankato.
Environment
Personal Devices: Equipment owned and maintained by individual users.
How-To
Setting up multi-factor authentication in Microsoft 365 for the first time.
Note: A mobile device (smart phone or tablet) and a computer (desktop or laptop) are required for setup.
Instructions
View Multi-Factor Authentication Video Tutorial
Step 1 – Open your mobile device
Step 2 – Open the App Store (iPhone or iPad) or Play Store (Android phone or tablet)
Step 2 – Search for and install Microsoft Authenticator
Step 3 – Open your computer
Step 4 – Navigate to MavMAIL
Step 5 – Login with starid@go.minnstate.edu (for students/alumni/emeriti) or starid@minnstate.edu (faculty/staff)
Step 6 – Click Next
Step 7 – Under Step 1: How should we contact you?
- Change the dropdown from Authentication phone to Mobile app
- Click the radio button that says Receive notifications for verifications
Step 8 – Click Set up (a QR code will be displayed)
Step 9 – Return to your mobile device
Step 10 – Open the Microsoft Authenticator app
Step 11 – Tap the three dots in the upper right corner
Step 12 – Tap Add Account and choose Work or School Account
Step 13 – Tap Scan a QR code (allow the app to use the camera if asked for permission)
Step 14 – Hold the mobile device up to the computer screen to scan the QR code displayed
Step 15 – Close the Microsoft Authenticator app
Step 16 – Return to your computer and click next
Step 17 – An approve/deny message will be sent to the mobile device configured above
Step 20 – Return to your mobile device and tap approve
Step 21 – Return to your computer
Step 22 – Under Step 3:
- Select the correct country code for your phone under the Select your country or region drop down
- Type in or verify the phone number to receive a phone call or text message as a backup in case the authenticator app is not functioning
Step 23 – Click Done
Outcome
Multi-factor authentication setup will be complete.
Notes for All Users:
- From now on, you'll need your mobile device to log into Microsoft 365.
- If you see an approval message on your mobile device but didn't try to log in, click "DENY."
- If you lose your device or get a new one, contact the IT Solutions Center for help.
Notes for Faculty and Staff:
- This app DOES NOT transfer any data to Microsoft, Minnesota State, or Minnesota State University, Mankato.
- This app DOES NOT give control of your device or data to Microsoft, Minnesota State, or Minnesota State University, Mankato.
- Installing this app DOES NOT constitute government data under Minnesota State System Procedure 5.22.2 Cellular and Other Mobile Computing Devices.
Still Need Help?
Visit the IT Solutions Center page to view current hours, locations, and contact information.