Information and how-to articles about multi-factor authentication, a security tool that provides additional protection by requiring multiple forms of verification before granting access to an account.
Multi-factor authentication is a security tool that requires multiple forms of verification before granting access to an account. Our campus uses multi-factor authentication on Microsoft 365 accounts for extra security to protect your information and keep the University safe.
Setting up Multi-Factor authentication which is required for most university services such as Microsoft 365 (MavMAIL), Workday, and many other apps.
Explains how to update or add new multi‑factor authentication methods in your Microsoft account, and notes that IT Solutions must assist if you cannot access your current MFA method.
Explains how to install Microsoft Authenticator and set up multi‑factor authentication on a new Android device, including reconfiguring backup verification methods.
Explains how to install Microsoft Authenticator on an iOS device and enroll in multi‑factor authentication by completing additional security verification steps.
Explains how to enroll in multi‑factor authentication using a call‑only phone, non‑smartphone, or Zoom Phone by selecting voice‑call verification during MFA setup.
Explains how to sign in using alternate MFA options when a smartphone is lost and outlines steps to secure the device and update verification methods.
Learn how to add the Microsoft Authenticator app and set it as your default multi-factor authentication method for signing in to Microsoft 365.
Provides troubleshooting steps to fix issues with Microsoft verification codes not arriving by checking device settings, notifications, signal, and app configurations.
Lists the email clients that are compatible with Microsoft 365 multi‑factor authentication across Windows, Mac, iOS, and Android.
Explains how to use the Microsoft Authenticator app offline while traveling internationally by selecting “Use a verification code” and entering the code generated in the app without needing cell service.