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This article explains how employees can use Zoom Phone’s accessibility features, including live transcription and screen reader compatibility. It provides instructions for enabling these tools to support inclusive communication for all users.

Call flip allows you to place your current Zoom Phone call on hold and answer it on another device (Zoom desktop client, mobile app, or provisioned desk phone).

Quickly share or forward voicemail messages with Zoom Phone.

Share your voicemail inbox with someone.

We are not able to recover deleted voice messages in Zoom Phone.

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App

How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop

How to reset your Zoom phone voicemail pin

Zoom phone allows call queues to be managed with proper access. Admins can modify queue notifications through the portal.

Zoom Phone allows admins to manage their call queues by adding or removing members, modifying hours, holiday hours, overflow options, and automatic recording.

Zoom delegation, also known as shared line appearance, is a feature that allows users to assign others to make and receive calls on their behalf.

FAQ for Zoom Phone SMS

Zoom Phone allows you to set your office hours to your work schedule. This document also allows for you to change your Auto-Reception Settings.

Zoom phone allows you to customize your voicemail greeting.