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This article for employees provides an overview of Zoom Phone, what a softphone is versus a deskphone, getting started resources, training materials, and frequently asked questions.

This article will walk you through how to make and receive calls on the Zoom Phone from all platforms.

Easily check your voicemail on Zoom Phone

How to reset your Zoom phone voicemail pin

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App

How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop

How-To and Training Videos regarding Zoom Phones.

How to send and receive SMS messages using the Zoom Phone app.

Use this article to change your name on zoom.

If you have a desk phone that supports multiple line keys, you can customize your line keys displayed on the desk phone. This is useful if you have multiple direct numbers or shared lines.

Use this article to change your primary number for your Zoom Phone if you are linked to more than one phone number.

FAQ for Zoom Phone SMS

To verify your location, address and building information from your Yealink desk phone in the event of an emergency, dial 933 from your Yealink desk phone.

Zoom Phone In-Call functions and features for mute, unmute, audio, add call, hold, transfer, record and more