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This article for employees provides an overview of Zoom Phone, what a softphone is versus a deskphone, getting started resources, training materials, and frequently asked questions.

This article explains how employees can use Zoom Phone’s accessibility features, including live transcription and screen reader compatibility. It provides instructions for enabling these tools to support inclusive communication for all users.

How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop

Step by step instructions for connecting Jabra Engage 65 headset to Yealink T46U desk phones.

How to change the area code in Zoom phone

Companion mode integrates Zoom meetings with your provisioned desk phone.

Employees can select their own hold music or choose what audio message will be played to callers on hold.

The hot desking feature allows phone users to use their extension number and PIN to temporarily sign in to a provisioned desk phone.

Use this article to change your primary number for your Zoom Phone if you are linked to more than one phone number.

Easily check your voicemail on Zoom Phone

To add contacts that are not part of zoom phone yet, you must add the user as an external contact.

Block and manage calls on Zoom Phone

To verify your location, address and building information from your Yealink desk phone in the event of an emergency, dial 933 from your Yealink desk phone.

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App