Zoom Phone Voicemail Pin Reset

Question

How do I reset my Zoom Phone Voicemail Pin? 

Overview

This article is intended for Faculty and Staff that have a University Zoom Phone. Not for Students.

*Please note that Minnesota State University Mankato is currently in the process of transitioning all employees from the Cisco phone system to the Zoom phone service. This article applies only to those who have been moved to the Zoom phone service. Learn more about this project on the Zoom webpage.

To reset your Zoom Phone Voicemail Pin, follow the steps below.

Zoom App:

1. Go to your profile > Settings > View More Settings > Login with your StarID and password
2. Select Phone from the left-hand side
3. Scroll down to PIN Code and select Show or Edit
4. From there you can view your current pin or reset it