Change Default Ringtone on Zoom Phone

Question

How do I change my default Zoom Phone ringtone on my Zoom app or my Yealink desk phone?  

Overview

*Please note that Minnesota State University Mankato is currently in the process of transitioning all employees from the Cisco phone system to the Zoom phone service. This article applies only to those who have been moved to the Zoom phone service. Learn more about this project on the Zoom webpage.

Zoom Phone ringtone options and volume settings can be changed on the different devices:

Zoom Desktop or Laptop App

To change the default ringtone on your Zoom Phone through the Zoom app, follow the steps below:

1. Click on your profile on the upper right-hand side in the Zoom Application
2. Select Settings > Audio > Scroll down to Ringtones
3. You have the option to select a different ringtone for your Extension (internal calls) and your Direct Number (external calls)

Zoom Smartphone App

To change the default ringtone on your Zoom smartphone app, follow the steps below:

1. Within the Zoom app, select ... More > General > Ringtones > Phone
2. You have the option to select a different ringtone for your Extension (internal calls) and your Direct Number (external calls)

Yealink Phone

To change the default ringtone on your Yealink Phone, follow the steps below:

1. On your Yealink phone, select Menu > Basic > Scroll down to Sound > Hit Enter > Select 1 for Ring Tones and hit Enter
2. You have the option to change the ringtone from this menu