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MFA phone call verification places phone calls to you. If those numbers become blocked, the call will not arrive. Unblock those numbers, or request that IT Solutions unblock it if it is a Zoom phone.

How to resolve a Zoom SSO error when attempting to log in with Star ID and password

Employees can select their own hold music or choose what audio message will be played to callers on hold.

If you need to share your Zoom App screen while in a Zoom meeting, please follow these directions to enable it.

This article explains how to enable live transcription for meetings and video calls.

How to reset your Zoom phone voicemail pin

Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously.
This can be very helpful for managing calls most conveniently and is easier for the employee to look up directory information, transfer calls, put callers on hold, or hang up the call.

How to change the area code in Zoom phone

How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop

Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone.