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How to resolve a Zoom SSO error when attempting to log in with Star ID and password

The hot desking feature allows phone users to use their extension number and PIN to temporarily sign in to a provisioned desk phone.

If you need to share your Zoom App screen while in a Zoom meeting, please follow these directions to enable it.

Employees can select their own hold music or choose what audio message will be played to callers on hold.

This article explains how to enable live transcription for meetings and video calls.

Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone.

You can schedule Zoom meetings within Microsoft Outlook (MavMAIL) by downloading a special plugin. This makes scheduling easy and convenient.

Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously.
This can be very helpful for managing calls most conveniently and is easier for the employee to look up directory information, transfer calls, put callers on hold, or hang up the call.