Enabling/Disabling Do Not Disturb (DND) on Zoom Phone

Question

How do I enable or disable DO NOT DISTURB (DND) on my Zoom phone? 

Overview

Enabled DND will automatically bring calls to VM. You can set DND to multiple time frames, 20 minutes 1 hour, 2 hours, 4 hours, 8 hours, 24 hours, or a custom time frame through the Zoom App.  

Zoom App:

  1. Click on your profile on the top right of the zoom app
  2. Scroll down to where it says Do not disturb
  3. Select the time frame you wish to have DND enabled

NOTE: Enabling DND from the Zoom app will override the Yealink desk phone settings. Having DND enabled from zoom will also enable it on the desk phone itself, even though it will not indicate it on the physical phone.

 

Yealink Phone:

  1. There is a pre-programmed button on the desk phone labeled DND
  2. Pressing it will enable DO NOT DISTURB and will show the red circle icon with a hyphen going through
  3. Pressing the button again will disable DND

NOTE: Enabling DND from the Yealink phone will only enable it on the physical phone itself, it will not disable it in the Zoom app.

 

Print Article

Related Articles (3)

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App
Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone.
This article will walk you through how to make and receive calls on the Zoom Phone from all platforms.

Related Services / Offerings (1)

Zoom Phone is the University's phone system for employees with unlimited domestic calls, SMS messaging, voicemail transcription, call recording, and seamless app integrations. Access Zoom Phone on your laptop or smart device in the Zoom app, or choose to have a traditional desk phone in addition to