Enabling/Disabling DO NOT DISTURB (DND) on Zoom Phone

Question

How do I enable or disable DO NOT DISTURB (DND) on my Zoom phone? 

Overview

Enabled DND will automatically bring calls to VM. You can set DND to multiple time frames, 20 minutes 1 hour, 2 hours, 4 hours, 8 hours, 24 hours, or a custom time frame through the Zoom App.  

Zoom App:

  1. Click on your profile on the top right of the zoom app
  2. Scroll down to where it says Do not disturb
  3. Select the time frame you wish to have DND enabled

NOTE: Enabling DND from the Zoom app will override the Yealink desk phone settings. Having DND enabled from zoom will also enable it on the desk phone itself, even though it will not indicate it on the physical phone.

 

Yealink Phone:

  1. There is a pre-programmed button on the desk phone labeled DND
  2. Pressing it will enable DO NOT DISTURB and will show the red circle icon with a hyphen going through
  3. Pressing the button again will disable DND

NOTE: Enabling DND from the Yealink phone will only enable it on the physical phone itself, it will not disable it in the Zoom app.

 

Details

Article ID: 569
Created
Mon 9/19/22 2:53 PM
Modified
Wed 2/8/23 5:09 PM

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