Accounts and Access

Includes StarID information, password resets, MFA, guest account(s) and more.

Categories (2)

Multi-Factor Authentication (MFA)

Information and how-to articles about multi-factor authentication, a security tool that provides additional protection by requiring multiple forms of verification before granting access to an account.
Expand

StarID

Information and how-to articles about StarID, a username used at all institutions within the Minnesota State system.
Expand

Articles (7)

Account is getting locked out

Cannot Login to University Laptop

Can't see Faculty side of E-Services

Computer Lab and Classroom MavCARD Access

Employee On-Campus Information Change Form

Refer to the Employee On-Campus Information Change form to update your phone number, department, building location, title, room number etc.

How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?

Those that are employed or volunteer to work for The University but are not paid or hired by MSU-Mankato Human Resources and need to have access to University computer or door access need to obtain a MSU, Email, TechID, StarID, and MavCARD identity card. This process is required to get those initial resources.

No Logon Servers New Windows Computer