Multi-factor Authentication FAQ – International travel with no cell service

Question

What if I don't have cell service while traveling internationally?

Overview

  1.  Install and configure the Microsoft Authenticator app on your cell phone prior to traveling

 

  1. When signing into Office 365, choose sign in another way

 

  1. Select Use a verification code from my mobile app

 

  1. Open the Microsoft Authenticator app on your cell phone and type in the code that is associated with your [StarID]@minnstate.edu or [StarID]@go.minnstate.edu account

 

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Details

Article ID: 514
Created
Wed 7/20/22 10:52 AM
Modified
Mon 7/22/24 2:28 PM

Related Services / Offerings (2)

The Microsoft Authenticator App helps you sign in to your accounts with using Multi-Factor Authentication (MFA)
Our campus uses multi-factor authentication on Microsoft 365 accounts for extra security to help protect your information and keep the University safe. Your account is automatically enrolled.