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- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
This article explains multi-factor authentication (MFA), a required security measure for University Microsoft 365 accounts. It includes basic information, links to setup instructions, alternative options, troubleshooting tips, and FAQs to help users.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
- Updating Your Settings
This article is for users who already have multi-factor authentication set up with call or text methods and need to switch to the Microsoft Authenticator app.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Learn about compatible USB security keys as an alternative to mobile MFA, including model options and purchasing information for students, faculty, and staff.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
- Troubleshooting
Explains how to use the Microsoft Authenticator app offline while traveling internationally by selecting “Use a verification code” and entering the code generated in the app without needing cell service.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Lists the email clients that are compatible with Microsoft 365 multi‑factor authentication across Windows, Mac, iOS, and Android.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how to fix iOS Mail access issues by deleting the existing MavMAIL/Exchange account and re‑adding it using the MavMAIL setup instructions.