Fixing common issues such as verification not sending, authenticating if you've lost your phone, and international travel issues.
Explains how to sign in using alternate MFA options when a smartphone is lost and outlines steps to secure the device and update verification methods.
Provides troubleshooting steps to fix issues with Microsoft verification codes not arriving by checking device settings, notifications, signal, and app configurations.
This article is for users who have voice call verification enabled but are not receiving the call.
Explains how to use the Microsoft Authenticator app offline while traveling internationally by selecting “Use a verification code” and entering the code generated in the app without needing cell service.