Multi-Factor Authentication

Multi-factor authentication is a security tool that requires the user to provide two or more verification factors to gain access to an account. Our campus uses multi-factor authentication on Microsoft 365 accounts for extra security to help protect your information and keep the University safe. Your University Microsoft 365 account is automatically enrolled, please complete the setup process below when signing in for the first time.

 

New Students or Employees

If you're signing in to your Microsoft 365 account for the first time, click the button below and follow the instructions to complete the setup process.

Complete Setup

Alternative options:

 

Change or Update Your Verification Settings

You can change how you receive verifications or set up a back-up verification method any time.

Change Your Verification Settings

 

Frequently Asked Questions

What is multi-factor authentication?

Multi-factor authentication is a powerful security tool to help you protect your accounts. It creates layered protection that requires users to sign in using more than one verification method, which helps keep the University safe and helps prevent cybercriminals from gaining access to your personal information.

 

How do I complete the setup process?

All new accounts are automatically enrolled in multi-factor authentication. You'll be prompted to complete setup when you sign in for the first time.

Complete Setup

Alternative options:

 

Do I have to use my personal smartphone to verify my sign in?

No, you do not have to use your personal smartphone for verification. You can set multi-factor authentication to verify through a phone call. Follow the set-up instructions below:

 

If I don't have a smartphone, how do I verify my sign in? 

Even if you don't have a smartphone, you can still use multi-factor authentication. Enroll using your office or personal phone and receive a call or text with a verification code for sign-in. Follow the instructions below:

 

I lost my smartphone, what can I do?

If you lose your smartphone, you can still verify your sign-in using another method. You should also immediately take steps to find and secure your device.

 

I am not receiving any verification codes to sign in.

Multi-factor authentication for Microsoft 365 does not always require verification if it remembers the device you are using. On the devices that Office 365 remembers, it will periodically ask for verification, but not always.

If you are not receiving your verification and you think you should be, read instructions on how to resolve.

 

I replace my smartphone.

If you recently got a new smart phone, follow the instructions below to set up multi-factor authentication:

 

Can I opt-out of multi-factor authentication?

Multi-factor is a critical security tool that protects your data as well as the data of our students. Once enrolled in multi-factor authentication your respective Vice President, or the Provost for Academic Affairs units will need to request an exception on your behalf by contacting the IT Solutions Center. For your request to be evaluated, please describe the business need for an exception to multi-factor authentication. The IT Solutions Center will pass the request to the Chief Information Security Officer or review.

 

What email clients are compatible with Microsoft 365 multi-factor authentication?

The following email clients are compatible with Office 365 multi-factor authentication:

  • Outlook for Windows
  • Outlook for macOS
  • Outlook for Android
  • Outlook for iOS
  • Gmail app for Android
  • Mail app for iOS
  • Mozilla Thunderbird is not supported at this time. Mozilla has announced future support (currently in beta)

 

What other services are attached to Microsoft 365 multi-factor authentication?

Any app that utilizes Microsoft 365 single sign-on, including all Microsoft 365 apps, may require authentication.

 
Get Help with Multi-Factor Authentication

Details

Service Offering Id: 31
Created
Tue 3/28/23 2:43 PM
Modified
Mon 7/22/24 2:44 PM