Body
Overview
This article shows how to add related articles to a knowledge base article to quickly link readers to other related materials.
Environment
State-Owned Devices: Equipment provided to university employees and managed by Minnesota State University, Mankato. The steps, tools, or solutions in this article may not work on personal devices due to administrative restrictions or licensing requirements.
How-To
Add related articles to a knowledge base article.
Instructions
Step 1 - In the Client Portal, open the knowledge base and navigate to the desired article.
Step 2 - Click Edit Article.
Step 3 - Click the Related Articles tab.
Step 4 - Search for the article you would like to link, either by typing in the search or clicking the magnifying glass.
Step 5 - Once you have selected an article to link, click Add.
Outcome
Related articles will appear on the right side of the article page beneath the Details panel.
Still Need Help?
Visit the IT Solutions Center page to view current hours, locations, and contact information.