Editing and Downloading Automatic Captions in Kaltura MediaSpace

Overview

This article explains how students and employees can edit, review, and download captions for videos in Kaltura MediaSpace. After a video is uploaded, automatically generated captions can be corrected using the Closed Caption Editor to improve accuracy and meet accessibility requirements. Instructions are also provided for generating captions for previously uploaded videos that do not already have them and for downloading caption files. Additional resources and support options are included for users who need further assistance.

When you upload a video to MediaSpace, English captions and a transcript are generated automatically. Depending on the video length and system processing times, captions may be available within a few minutes to several hours. Videos uploaded before automatic captioning became available will not have captions generated automatically. If your video does not have captions, follow the steps in Add Captions to Older MediaSpace Videos below. 

Important: Automatically generated captions are not 100% accurate. To meet accessibility requirements, review and edit captions before sharing your video with viewers.

Add Captions to Older MediaSpace Videos

1. Log in to Kaltura MediaSpace. Use StarID@minnstate.edu (employees) or StarID@go.minnstate.edu (students) and your StarID password.
2. Click on the desired video.
3. Select Caption and Enrich. Be sure machine service is selected for captions.
4. Captions are typically ready within 30 minutes. 

Edit Captions on a Video

1. Log in to Kaltura MediaSpace. Use StarID@minnstate.edu (employees) or StarID@go.minnstate.edu (students) and your StarID password.
2. From the user menu, select My Media. 
3. Click on the desired video.
4. Select the three dots icon, then Reach Captions & Enrich.
5. Select the Pencil icon.
6. Make edits in the Closed Caption Editor and click Save when finished.

Download Transcript on a Video

1. Log in to Kaltura MediaSpace. Use StarID@minnstate.edu (employees) or StarID@go.minnstate.edu (students) and your StarID password. 
2. Click on the desired video.
3. Play the video.
4. In the video player's top Right corner, select Show Transcript.
5. Select the three dots icon to download or print the transcript.

Outcome

• Using the MediaSpace Closed Caption Editor: Layout and Options

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