Overview

This article goes over how to trouble shoot the touchpad model TPS-1700.

Resolution

If the Touchpad is model TPS-1700, follow the steps below:

1.     Turn touchpad over.

2.     Disconnect the control cord.

3.     Re-connect the control cord.

4.     Wait for panel to boot.

If the touchpad is a TSW-XXX model, follow the steps below:

1.     Hold base with one hand.

2.     Pull the touchpad away from the magnetic base with another hand.

3.     Disconnect the Cat5e control cable.

4.     Re-connect the Cat5e control cable.

5.     Wait for panel to boot.