Body
Question
I am getting an error message the application can't open and is showing last years applications. How can I get this working? My MavAPPS is showing a white screen and no apps. What do I do?
Overview
There appears to be a bug in the current version of either the Citrix Workspace or the current version of the software that offers the applications on MavAPPS. You just need to force a refresh of the applications within the Citrix Workspace application.
Old Applications:
Resolution:
- Open the Citrix Workspace application.
- Note: See one of the MavAPP articles for Windows, Mac, or Chromebook to find out how to open the application if you don't know how.
- Click on the gear icon in the upper right corner.
- Select Refresh Apps.
- If you are prompted please enter your starid and password.
- Note: If you aren't prompted you should be able to skip to the last step.
- Click on Log On.
- All the applications that are available to you should be displayed.