Body
Question
How can I forward calls internally on Zoom Phone?
Overview
*NOTE: Looking for forwarding to an external number? Please see Forward to External Number on Zoom Phone
- Click on your photo/initial icon.
- Click on Forward Calls in the drop-down list.
- The Set Up Call Forwarding box opens.
- Choose where you'd like to forward your calls: Name or Number or Voicemail/Videomail.
NOTE: if an entry exists in the Forwarding Contact field, click the x on the far right of the field to clear the entry and allow the number or contact to be changed.
- If choosing Name or Number, search for the appropriate Forwarding Contact or type the 10-digit phone number.
- Select the desired Time Limit: 15 minutes, 30 minutes, 1 hour, 2 hours, or Until I say stop.
- If forwarding to a name or number, turn off the toggle "Require to press 1 before connecting the call" and click the acknowledgment checkbox.
- Click Save.