Setting Outbound Caller-ID on Zoom Phone

Want to mask your outbound caller ID? Follow these steps to allow a different caller-ID to appear when making calls.

Overview

This article helps users to set outbound caller ID on Zoom phone.

How- To

Zoom Users

Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more information. The default caller ID cannot be changed on the Zoom mobile app.

Zoom Web Portal

1. Log in to the Zoom web portal
2. In the left navigation menu, select Phone
3. Click the Settings tab
4. In the Outbound Caller ID section, click the drop-down arrow
5. Select the number you'd like to display when making an out-going call
6. Click Save

Common Area Phones

Please submit a ticket to IT to have Telecommunications change outbound caller ID.