Body
Question
How can I transfer or forward a call directly to someone's voicemail box?
Overview
Zoom Phone App:
- When on an active call, select the Transfer button
- Type in the extension of the person you wish to transfer to
- Select the Transfer button again - Select Transfer to Voicemail
Yealink Desk Phone:
- When on an active call, select the Transfer button
- Select Transfer to Voicemail
- Enter the extension you wish to transfer to and press Call