Transfer Active Call Directly to a Voicemail Box

Summary

Need to transfer a call to someone but you want to bypass the ring? Follow these steps to transfer a call directly to a voicemail box.

Body

Question

How can I transfer or forward a call directly to someone's voicemail box? 

Overview

Zoom Phone App: 

  1. When on an active call, select the Transfer button
  2. Type in the extension of the person you wish to transfer to
  3. Select the Transfer button again - Select Transfer to Voicemail 

 

Yealink Desk Phone: 

  1. When on an active call, select the Transfer button 
  2. Select Transfer to Voicemail 
  3. Enter the extension you wish to transfer to and press Call

Details

Details

Article ID: 670
Created
Tue 4/25/23 5:19 PM
Modified
Wed 4/26/23 11:30 AM