Body
Overview
This article provides detailed guides for instructors and students on setting up and using Respondus LockDown Browser and Monitor for online proctoring. It is aimed at university faculty and students who need assistance with installation, troubleshooting, and understanding the ethical considerations of remote proctoring tools.
Respondus Instructor Guides
Instructor guides for set-up and use of Respondus LockDown browser and Monitor.
Respondus Student Guides
Helpful student guides to setting-up and using Respondus LockDown browser and Monitor.
Common Issues and Troubleshooting
General Common Issues
Instructor Common Issues
Student Common Issues
Online Proctoring Considerations
There are accessibility, equity, and ethical factors to consider when deciding to use online proctoring tools. The Minnesota State Colleges and Universities System has an Educational Policy which provides general recommendations on remote proctoring.
In summary, the following are some recommended practices:
- Do not scan rooms during the remote proctoring of exams, as a federal judge has ruled it is unconstitutional and a violation of student privacy.
- Provide students clear directions on remote proctoring requirements such as any technical requirements, what exams require remote proctoring, and what technologies may be utilized (I.E. Respondus Monitor).
- Provide students clear directions on what materials, behavior, and expectations are required of them for any remote proctored exams.
- Create a practice exam or learning activity which utilizes any technology (I.E. Respondus LockDown Browser/Monitor), that way students can practice taking a remote proctored exam, and have the ability to identify any potential technical issues prior to any actual proctored exams take place. Keep the practice exam open for the entire term length of the course, and allow unlimited attempts.
- Communicate options to students when they encounter technical, logistical, or other related issues when taking a proctored exam.
- Be flexible with student technical issues when possible.
- When appropriate and allowed, provide opt-out/alternative arrangements.
- Provide a notice of proctoring procedures to students (see the example in the Educational Policy mentioned previously).
- Accommodations for students who may not have technology that meets those requirements or whose assistive technology may interfere with the operations of the proctoring software.
- Information about how academic misconduct is handled, including a link to the university's academic honesty policy.
- Notify students of any charges that may occur due to proctoring.
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