Accounts and Access

Includes StarID information, password resets, MFA, guest account(s) and more.

Categories (2)

Multi-Factor Authentication (MFA)

Information and how-to articles about multi-factor authentication, a security tool that provides additional protection by requiring multiple forms of verification before granting access to an account.
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StarID

Information and how-to articles about StarID, a username used at all institutions within the Minnesota State system.
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Articles (9)

Fixing Account and Login Issues

Can't log in to an account? Locked out of your account? Need help with your account?

Unlocking an Account

Learn why your account is getting locked and how to resolve it by clearing saved passwords and outdated login credentials.

No Logon Servers New Windows Computer

Can't login and see message "No Logon Servers"

Trouble Logging into University Laptop

If you have trouble logging into your state-owned Windows device after a password reset, please read our tips.

Requesting Access to Computer Labs and Classrooms using MavCARDs

Request access to computer labs and classrooms using your MavCARD

Accessing the Academic Records Student Affairs Application (ARSA)

Using the Employee On-Campus Information Change Form

Refer to the Employee On-Campus Information Change form to update your phone number, department, building location, title, room number etc.

Obtaining a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)

Those that are employed or volunteer to work for The University but are not paid or hired by MSU-Mankato Human Resources and need to have access to University computer or door access need to obtain a MSU, Email, TechID, StarID, and MavCARD identity card. This process is required to get those initial resources.

Accessing the Faculty Side of E-Services

Faculty E-Services Login