07/14/2023 Perceptive Content Client Upgrade

Note: The latest version as of 07/17/2023 is in Software Center!

The upgrade to perceptive content has been completed. A quick reminder that there is a client update that needs to be installed if you use it.  Please pass this along to anyone who needs this information.


  1. Software Center Install - this is a self service installation for windows machines. Open software center and look for the Imagenow/Perceptive Client install and click install.
    1. Software Center Articles
      1. Article - Opening Software Center Win... (mnsu.edu) - knowledge article walking through how to find and open software center

      2. Article - Installing Software from So... (mnsu.edu) - knowledge article walking through how to install a software

  2. Remote work - for those working remotely there is a way to install the software remotely. You will need to be connected to our network. Below are two common connection methods and each should allow you to connect to our software center and install the update. 
    1. Always On VPN - for more information on connecting to MSU's network through always on VPN refer to the following articles. 
      1. https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=506 - an explanation of what always on VPN is.
      2. https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=508 - a walkthrough to verify you are connected through VPN
    2. Cisco Any Connect VPN - another way to connect to MSU's network using CISCOs any connect. 
      1. https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=242
  3. WorkMSU - workmsu is a remote desktop client that also has imagenow/perceptive content installed on it. The client will be updated in the environment as part of the upgrade.
    1. https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=71 - a walkthrough to setup and connect to workmsu through a windows client
    2. https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=313 - troubleshooting guide for workmsu connection issues.
  4. Web Client - imagenow/perceptive content provides a web client to interact with all aspects of the software with the exception of image capture. You will need to be connected to MSU's network to gain access. See Remote Work above. 
    1. https://ecm.mnsu.edu - web address for imagenow. 


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Article ID: 1001
Mon 7/17/23 8:18 AM
Fri 6/28/24 2:27 PM

Related Services / Offerings (1)

Perceptive Content is a document imaging, document management, and workflow solution for electronic documents. Workflows route folders of scanned images through institutional processes, alleviating the need for physical transfer of paper documents while keeping the documents accessible.