Overview
Student workers are set up in Navigate360 to support various departments on-campus. Their role in Navigate360 focuses on scheduling appointments, being able to find general student information to support students looking for assistance, and checking in students through the kiosk system.
NOTE: These instructions do not apply to Student Employees (or GAs) who have employee-level credentials. See the login information for GAs/TAs in the MSU OneStop Knowledge Base.
Note: As of Fall 25 MavCONNECT has been rebranded as Navigate360.
Both names refer to to the same system which was implemented in Fall 2023 and took the place of our Starfish-based system.
The Navigate360 Student App is known as Navigate360. Therefore, to reduce confusion, we have rebranded the entire system to simply Navigate360. Faculty and staff may continue to use "MavCONNECT" when referring to the system; however, know that MavCONNECT and Navigate360 mean the same thing and refer to the same system.
Logging Into Navigate360 Staff Site
For Student Employment work, students need to log into Navigate360MavCONNECT via the Navigate360 STAFF site found here.
Once they log in, the may be taken to their Student Home page. If so, they will need to click the “Tutor” link found under “Overview” section, here:
From there, click on “Tutor” and it will take them to their “staff home” page, which is where they need to be.
Appointment Scheduling Functionality
Student workers can set up appointments in Navigate360 in two areas: on a student’s profile and through the Appointment Center.
Scheduling From the Student Profile
1. Log into Navigate360 and ensure you are on your “Staff” profile (see above).
2. Using the top search bar, enter in the student’s tech ID, StarID, or, if needed, their first name/last name. Best practice is to use their techID and/or StarID as this is the most accurate way to ensure you are pulling the right student.
3. When the name of the student you want to find pops up in the dropdown menu on the search bar, click on it to access their profile.
4. On the right-hand side of their profile information, you will see a “Schedule an Appointment” link. Click this to start the scheduling process.
5. On the Schedule Appointment screen, you will need to choose the Care Unit (office), Location, Service (appointment reason), and Meeting Type (virtual, phone, in-person, etc.) for the office you are working in to schedule the student with a staff member.
6. Once you’ve selected the appointment criteria listed above, you should see any availability listed for the staff in your office.
7. Select the staff member you want to schedule the appointment with by clicking on the circle icon and their specific availability will pop up lower on the screen.
You may need to use the calendar on the left side of the page to find available blocks (designated in green) with a specific staff member.
8. Select a time by clicking on one of the green boxes and the white select button.
9. Click on “Save Appointment” to submit the appointment request for the student and the staff member they will be meeting with.
10. This will bring you back to the student profile and you can confirm that the appointment was successfully scheduled by checking the appointment tab off their main page.
Scheduling From the Appointment Center
1. Log into Navigate360 and ensure you are on your “Staff” profile.
2. On the top right of the screen, click on the window icon to find the “Appointment Center” link.
3. Click on the Appointment Location/Office you are working in and scheduling for.
4. On the Appointment Request screen, you will need to add the student that is requesting the appointment by searching for them by StarID, TechID or name in the search bar.
5. Ensure you have the right Care Unit selected (some may pre-populate depending on settings). You may also add a Service filter or Meeting Type filter depending on the student meeting request. You can also use the Date box to find availability for the student.
6. If the student is flexible, choose the “Find First Available” to pull up availability quickly.
7. This will bring up staff member calendars that have availability built for the specific Care Unit, Services and Meeting types you selected. You need to find a WHITE block of time as this designates open appt availability and click on that block to open the appointment scheduling screen.
8. If you did not already add the Service reason, choose that from the first drop down box as well as confirm the Meeting Type is correct for the student’s request.
Add any applicable comments to share with the advisor/student about the appointment and click on “Create Appointment.
Student Worker Access to Student Profiles
Student workers can search for students and view general information from the student profile page. They will be able to see the following information:
- Overview Screen including major, ID information, last term enrolled.
- Student Information (bottom right of screen) including contact information for the student.
- Student Success Network that includes Assigned Advisor information and faculty if the student is currently registered.
- Appointments tab that includes upcoming appointments and recent appointments for a student.
Adding Prospective Students into Navigate360
Student workers who have the Create a Student permission can add a new prospective student from the Quick Links panel on Staff Home. It is CRITICAL that you search for a student in Navigate360 and possibly ISRS before creating a new student account to ensure that the student truly needs a prospective student status in the system to avoid duplicate accounts.
1. Click Create a Student. The Create a New Student dialog appears.
2. Enter the student's First Name, Last Name, Student ID (optional), Email, Date of Birth, and Zip Code. Set the student's classification to Prospective. ***If the student has an ISRS account and you can access it, please make sure information you are entering into Navigate360 matches ISRS data.***
3. If a Prospective Student also has an enrolled Student Profile, ALL users (not just those who can merge students) see a yellow banner at the top of the prospective and enrolled versions of the Student Profile.
There is also the View Options button to see details. However, what you see differs based on whether you have the Merge Users permission.
At this time, only Navigate360 administrators have Merge access so if you find profiles that may need to be merged, please email navigate360@mnsu.edu with the student’s name, ID if available, and any other information that could be helpful.
Still Need Help?
For Navigate360 staff system questions or issues, email navigate360@mnsu.edu or contact the Office of Student Success.