Salesforce

Salesforce logo

Description  

Salesforce is a customer relationship management (CRM) platform used by University departments for managing outreach to students, parents, alumni, staff, and more.

How to Access 

Contact our CRM team for more information.

Key Features  

  • Managing contact databases
  • Managing customer support
  • Sending communications via email and text message (SMS)
  • Marketing and partnership management
  • Analytics to measure communication effectiveness

Who Can Use It 

  • Staff
  • Faculty

Device Compatibility 

  • Windows 
  • Mac 
  • Chromebook 
  • iOS 
  • Android 

Cost 

There may be additional costs based on usage, consult with our team to learn more.

Requests and Support 

Use the request button on this page to submit a request for assistance. 

Policies and Compliance 

This tool complies with Minnesota State University, Mankato and Minnesota State system policies, including: