Network and Wireless Access, Management, and Support

Description  

IT Solutions provides seamless and secure wireless and wired internet connectivity, management, and support across Minnesota State University, Mankato. 

Note: The network in the residence halls is managed by a third-party service provider. For connection support in those areas, please contact Boldyn Networks

Key Features 

  • Wireless and wired network access: We manage networks across campus for students, employees, and guests, including design, deployment, and monitoring. Wireless (Wi-Fi) access is provided throughout University buildings and outdoor spaces via eduroam for students and employees and MavGuest for guests. Wired (Ethernet) access is also available. 
  • Network support: We provide comprehensive network support for students and employees, including connection, setup, and troubleshooting. 
  • Virtual private network (VPN): We support Always on VPN for employees, a tool installed on state-owned Windows devices to ensure a seamless connection to campus resources while off campus. We also support Cisco Secure Client, another VPN available for employees and students, that some systems may require. 

Who Can Use It 

  • Students 
  • Staff 
  • Faculty 
  • Guests

Cost 

There is no cost for this service. 

Requests and Support 

Use the request button on this page to submit a request for assistance. 

Policies and Compliance 

This service complies with Minnesota State University, Mankato and Minnesota State system policies, including:      

 
Request Assistance with Wi-Fi or Wired Network Access Report an Issue with Wi-Fi or Wired Network Request MavGUEST Wi-Fi Access for Events

Related Articles (4)

Use University Wi-Fi for secure, high speed, and reliable internet access across campus and in residence communities.
MavGUEST provides internet access for university guests. This article explains how to connect, when a guest code is required, and how students and employees can access Wi-Fi.
How to connect to eduroam at Minnesota State University, Mankato with guides by device, smart device setup, troubleshooting steps, and where to get help.
This article is for students in campus residence halls including Stadium Heights, Crawford, McElroy, Preska, and Julia Sears. It gives step-by-step instructions to connect to and get support for MyResNet, the residence hall network.

Service Offerings (3)

Request Assistance with Wi-Fi or Wired Network Access
Request assistance with network access on campus.
Report an Issue with Wi-Fi or Wired Network
Report an issue with the network on campus.
Request MavGUEST Wi-Fi Access for Events
Faculty and staff can request temporary MavGUEST Wi-Fi access for event attendees.