Service Description
Accessible Technologies supports inclusive learning and working environments at Minnesota State University, Mankato. In partnership with Accessibility Resources, IT Solutions provides services such as media captioning, braille production, document conversion, accessibility consulting, and more. These services support Universal Design for Learning, digital accessibility, and help ensure compliance with legal standards.
Key Features
- Document conversion (print-to-digital, accessible formats)
- Video captioning
- Descriptive video services
- Media digitization
- Accessibility reviews for digital content
- Accommodation consulting for faculty, staff, and students with registered disabilities
- Guidance on FERPA, HIPAA, Copyright, and Minnesota data privacy laws
Who Can Use This Service
How to Request This Service
Submit a request in Maverick One Stop identifying your needs.
Service Level Expectations
Service Level Expectations (SLEs) explain what you can expect when you use this service.
Support
- Accessible Technologies services are primarily supported for academic and course-related materials. Support for non-course-related content may be available as time and resources allow.
- Support is available from the IT Solutions Center during normal business hours.
- View IT Solutions Center hours or request help
Cost
- Support for academic related content is at no cost.
- Support for non-course-related content may incur costs.
Availability
- Accessible Technologies services are available during normal business hours.
- Some services may require additional lead time depending on complexity and volume.
- Captioning, document conversion, and media digitization requests take approximately 3 to 5 business days depending on the project. Descriptive Video Service varies based on the project and workload.
Policies & Compliance
All services comply with Minnesota State Mankato and Minnesota State system policies, as well as applicable local, state, and federal regulations including:
- Section 508 of the Rehabilitation Act
- FERPA
- HIPAA
- Copyright and Intellectual Property laws
- Minnesota data privacy and protection requirements