Technology Repair

This service covers the hardware repair of the majority of technology purchased at the University through the Campus Computer Store. This includes both warranty and non-warranty hardware repairs. Customers are encouraged to consult the IT Solutions Center prior to requesting Technology Repair Services for initial troubleshooting. Many issues can be resolved without having to replace hardware.  


Hardware Non-Warranty

Hardware repairs are available for laptops and computer towers without warranty coverage or other repair services not covered under the warranty. Following a hardware diagnostic, possible problems are identified and a cost estimate for repairs is provided to the customer. This service requires a $55 diagnostic fee which can be applied to the cost of the repair service. In cases where a problem cannot be identified, no diagnostic fee will be charged.

Hardware Warranty

We provide hardware repair for Apple, Microsoft, and Dell devices. Repairs are performed through our certified repair center.


Services Included
If a device is under warranty, repairs will be completed free of charge. There will be charges for data back up services. If a repair is not covered under warranty there will be a $55 diagnostic fee in order for us to determine the problem and provide a customer estimate. If the estimate is acceptable the diagnostic fee will be applied to the overall cost of the repair. Payment is due upon completion. Diagnostic estimates are typically completed within 3 days. Completion time of repair will vary based on availability and delivery time for required parts. Typical response is 10 business days.
All Minnesota State Mankato Students, Employees, and Emeriti are eligible to request this service.
Request Service


Service ID: 44
Mon 1/24/22 11:56 AM
Tue 2/22/22 9:52 AM