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D2L Brightspace: Save Courses from Inactivation/Deletion Process

Question How do I save my course from inactivation/deletion?   Overview All courses created more than five years ago are considered for the course deletion process including development

D2L Brightspace: Update the Instructor Profile widget on course homepage

Question What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?  Overview

MFA: Phone call verification fails, unblock incoming phone numbers (Zoom, Cell Phone)

not blocked.  If this is blocked on your Cell Phone, unblock it there.  If the call isn't arriving at Zoom, create a ticket to IT Solutions, stating that MFA phone numbers are being blocked by Zoom. MFA Incoming Phone Number List: +1 (866) 539 4191 +1 (855) 330 8653, and +1 (877) 668 6536

How can I use LinkedIn Learning as a training tool? How do I switch to the Curator role in LinkedIn Learning

How to request the curator role in LinkedIn Learning ... .  For more information on the Curator role, please review the Curator Playbook. In order to become a Curator and start using LinkedIn Learning for your training needs, please submit a ticket to IT

Multi-factor Authentication FAQ – International travel with no cell service

Question What if I don't have cell service while traveling internationally? Overview  Install and configure the Microsoft Authenticator app on your cell phone prior to traveling

Connect to a Department or Group MavDISK Folder on a Mac

your mac.      NOTE: If you are off campus, you will need to install and use the Cisco AnyConnect VPN client. Select Finder from your dock Select Connect to Server.... from the Go menu

Using Firefox or Safari to embed LinkedIn Learning videos into D2L Brightspace

Using a work-around to enable Firefox or Safari to allow the embed Linkedin Learning feature in D2L Brightspace ... These are additional instructions for the procedures outlined in the Embedding LinkedIn Learning Videos in a D2L Brightspace Course knowledge article for those who wish to use Firefox or Safari

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

Overview With recent upgrades made to our Wi-Fi network, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. To fix the problem you will need to update

Turnitin: Students can't see Turnitin Similarity Report in D2L Brightspace Assignments

Question I can see the Turnitin Similarity Report in Assignments, but my students can't. How do I allow Students to see the Turnitin  results in Assignments? Overview To allow students to

D2L Brightspace: Create mobile responsive and accessible web pages in Content

Overview How do I add a web page to my course Content?  | How do I make my course more mobile friendly? | How can I use web page HTML templates in D2L? | How can I make my D2L content more

Zoom Web Conferencing Solution

LOG IN TO ZOOM How Can I Get Help with Zoom? There are many ways to get assistance with Zoom video conferencing. Zoom Help Center Zoom Tutorial Videos Zoom Live Training Sessions

D2L Brightspace: Emergency Course Access - Administrators or other non-instructional staff.

In the event that an administrator, dean, or employee needs access to a course created by another faculty member for non-instructional purposes, please follow the steps below in order for IT

Turnitin: How to submit and view a Turnitin Similarity Report in D2L Brightspace Assignments (Students)

Question How do I submit and view my Turnitin Similarity Report in D2L Brightspace Assignments (Students). Overview NOTE: Your instructor has to enable Students to view the report in order

Quick Start Guide for Zoom Phone

This guide shows you the basic features and functionality of Zoom Phone. Get Started 1. Log into your University account on your Zoom app. The Zoom app must be running on your device and signed

OneDrive - Uploading Files

Question How can I upload file into my OneDrive? Overview Login to your OneDrive at Click Upload Select file Locate your file Select the file you want to upload Click open to add the file to your OneDrive   Request Help