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Text Messages Sent By The University and Opt In/Out Procedures

  1. Knowledge Base
  2. Network and Communication
Question How do I opt in/out of receiving text messages from the University? Overview There are three sources of text messages sent by The University StarALERT E-services - Text

D2L Brightspace: Edit Instructor Profile widget on course homepage

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?  Overview

D2L Brightspace: Submit a request for third-party software integration

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question My publisher says their software integrates with D2L, how do I make that work? The online workbook I use says it does "grade sync" to D2L grades, how can I set that up? How do I

D2L Brightspace: Known Issue in Respondus Monitor Facial Recognition and Masks

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I turn off the 'facial recognition requirement' feature in Respondus Monitor?   Overview There is a known issue with Respondus Monitor while taking Quizzes in D2L

D2L Brightspace: Upload Documents Directly from OneDrive (Instructors)

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I upload documents from my OneDrive to D2L Brightspace? Overview Teacher and Teacher's Assistant users can upload and share Office 365 OneDrive documents with students in the

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

  1. Knowledge Base
  2. Network and Communication
Overview With recent upgrades made to our Wi-Fi network in early January 2020, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. This can happen

D2L Brightspace: Students can't see Turnitin® Originality Check in Assignments

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question I can see the Turnitin® Originality Check in Assignments, but my students can't. How do I allow Students to see the Turnitin® Originality Check results in Assignments? Overview To

ImageNow: Report an Issue With an ImageNow eForm

  1. Knowledge Base
  2. Software and Application Support
Question How do I report an issue with ImageNow?  Overview Complete eForm Incident form to report an issue.   Request Help

Outlook - Import Contacts (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I import contacts in Outlook? Overview Click Import Contacts from Outlook on Microsoft's support site.   Request Help

Curriculum Design System (CDS) Proposals Submission Timeline

  1. Knowledge Base
  2. Software and Application Support
Overview Information for proposal timelines can be found here: Submission Timeline Request Help

FlexSync Classroom: How to Mute or Unmute Zoom

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
Question How do I mute or unmute the room microphone in a FlexSync Classroom?  Overview 1.Tap your Zoom Touch Display to unhide the controls 2.Tap the microphone icon to mute or unmute the room’s microphone Request Help

Send Computers to 7700 France

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Overview All computers to and from 7700 France Location will be sent through intercampus mail  NOTE: They must fit in the blue plastic USPS bin 1. Update ticket with location of computer and when it goes to the mail 2. Wrap and label computer 3. Place in intercampus mail

D2L Brightspace: Copy Courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I copy my existing course in D2L Brightspace to a new course offering? Overview Copy a whole course or copy individual items in D2L Brightspace using these comprehensive

Perceptive Content / ImageNow Report

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
Overview Perceptive Content / ImageNow Business Insight is a Reporting tool. The only person who can create and configure reports is the Perceptive Content / ImageNow Administrator at MSU

Make an Appointment with ResTech Services

  1. Knowledge Base
  2. Network and Communication
Question How can I make an appointment with ResTech Services?   Overview Students living in on-campus (this includes stadium housing) can make an appointment online at https://outlook.office365.com/owa/calendar/ResTechServices@MinnState.edu/bookings/