Overview
The following article will instruct faculty and staff on how to cancel appointments in Navigate360.
Managing Appointments
1. Log into Navigate360 using your StarID and password.
2. Locate and click the calendar icon on the left hand side of the screen.
3. Click on the appointment you wish to view in your calendar to see more details. This should open a "Manage Appointment" screen. The information provided includes: appointment attendees, appointment organizer, date and time, Location, Service, course (if applicable), URL/phone number (if applicable), Care Unit, comments, and type of appointment.
From this screen, you can also take action on the appointments. Depending on your user permissions, you will be able to take action on either all appointments or only the appointments you personally scheduled with the student.
There are several actions available.
- Message all or one attendee: Select either All Attendees or an individual’s name. Select Message from the Actions menu to send them a message about the appointment. A dialog opens that lets you choose the format of the message (either email or text), customize the message language, and attach files.
- Cancel one attendee: Select an individual's name and choose Cancel in the Actions menu to cancel their attendance for this appointment. A dialog opens to let you select the cancellation reason (required) and add any comments.
- Cancel appointment: Click Cancel Appointment in the bottom left to cancel the appointment for everyone. A dialog opens for you to select who to cancel the appointment for, the cancellation reason (required), and to add any comments.
- Edit appointment: Click Edit to change one or more parts of this appointment. You are taken to the primary scheduling page to update any portion of the appointment.
Still Need Help?
For Navigate360 staff system questions or issues, email navigate360@mnsu.edu or contact the Office of Student Success.