Overview
Students can schedule appointments with faculty and staff who have built availability* in the system, via Navigate360 app or desktop. This guide shows students how to do so.
*Not all faculty and staff use Navigate360 for scheduling appointments with students. If you cannot find your faculty or staff person in the system, reach out to them directly via their email, phone number, or stop by their campus office.
Note: As of Fall 25 MavCONNECT has been rebranded as Navigate360.
Both names refer to to the same system which was implemented in Fall 2023 and took the place of our Starfish-based system.
The Navigate360 Student App is known as Navigate360. Therefore, to reduce confusion, we have rebranded the entire system to simply Navigate 360. Faculty and staff may continue to use "MavCONNECT" when referring to the system; however, know that MavCONNECT and Navigate360 mean the same thing and refer to the same system.
How to Download and Access the Navigate Student App
- In your device's app store, search for "Navigate Student".
Access Navigate360 via your desktop here.
Scheduling an Appointment
APP VIEW:
There are two ways to get to the appointment scheduling screen in the Navigate student app from the home screen. One is to click the rocket on the bottom of the home screen, and click the person icon labeled Appointments. The second way is to click the waffle to the right of the rocket. Then, click the Appointments icon on the top left.
a. On this screen you will see any upcoming or past appointments you have made through the Navigate360 app. If your advisor or another staff member has made an appointment with you through the Navigate360 platform, those appointments will also show on this screen.
DESKTOP VIEW:
From the home screen click on Appointments.Look for the item labeled "Appointments" on the left hand menu items. Click on it.
a. On this screen you will see any upcoming or past appointments you have made through the Navigate360 app. If your advisor or another staff member has made an appointment with you through the Navigate360 platform, those appointments will also show on this screen.
Scheduling an Appointment
** The process for scheduling an appointment from here is the same across the Navigate student app and desktop.
2. To schedule an appointment, click "Schedule an Appointment" or click on "My team" (see below).
To use "Schedule an Appointment":
3. Under "What type of appointment would you like to schedule?" choose the area connected to the person you would like to schedule with (Professional Advising, Diversity, Equity and Inclusion, Education Abroad, Honors/Fellowship Advising, Faculty Office Hours, etc.
4. Then, select the service which best aligns with your meeting reason. Service choices will change depending on the Care Unit, or type of appointment you want to schedule.
5. Once the Care Unit and Service are chosen, you can choose a date or simply click "Find Available Time".
6. Next, filter these options further by choosing a meeting mode
7. From here, you will see a calendar view of days and times that are available for scheduling.
- Review the list and choose a time which works for your schedule. (The system should not allow you to schedule an appointment during a time you have a class scheduled).
- Scroll down to see all your meeting options.
- Review the options given and choose a time which works for you by clicking the time box.
At the top of the page, you will see the options you chose on the previous page. These options can’t be changed unless you select the Start Over link. These options are shown as “locked” as in the image below.
(If you Start Over your appointment booking, please follow these directions to choose the correct Care Unit and Service type for the Bus 295 Meeting.)
8. Review the options given and choose a time which works for you by clicking the time box.
8. When you choose an appointment time the Review Detail page opens.
Notice the “How would you like to meet” field is required. If there is more than one way you can meet (in-person, virtual, phone, etc.) you can change the type of meeting here. You can also go back to filter to the type of meeting you need to make changes.
You can enter a comment and decide if you want reminders. Once all the options are set, click Schedule.
If your appointment is scheduled, you will get a success message and the option to View Appointments or Schedule Another Appointment. Click on “View Appointments” to see important details about your meeting.
Scheduling an Appointment via "My Team"
Instead of clicking on the Schedule an Appointment link, click on the "My Team" tab. Choose the person you would like to schedule with, and then click on their name.
If they have availability built in the Navigate360 system, then you will see times and options. If it comes up with a "Sorry" message, that person does not have availability built in Navigate. This does NOT mean that they do not have Office Hours, it just means that you should check your course syllabus (if they are your instructor) for stated office hours, and/or
Appointment Confirmation Information
IMPORTANT: The NAME of the staff person you are meeting with, and all of your appointment location specific information (your zoom link and/or in-person meeting location) can be found in TWO PLACES:
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In the Navigate360 App / Desktop space: Immediately after creating the appointment, you can click on “View Appointments” as seen in screen shot above; OR at any time via the app or within the desktop version under Appointments, and then My Appointments. Click on your BUS 295 Meeting appointment, and you will find all the details.
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In an Appointment Notification email sent from YourName@navigate360.mnsu.edu and to your MNSU MavMail account. The details of how / where to meet will also be included here, and you will receive a reminder email 24 hour ahead of your appt time as well, if you leave that option checked.
Without this information, you will not know who you are meeting with nor where to go / how to connect to your appointment. IF YOU DO NOT SEE AN EMAIL within 30 minutes, please CHECK YOUR MavMAIL spam / junk folder.
Still Need Help?
For Navigate360 staff system questions or issues, email navigate360@mnsu.edu or contact the Office of Student Success.