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A Zoom Phone holiday greeting is a custom message played to callers during designated holiday hours. You can set it up in the Zoom web portal by managing your holiday schedule and uploading or recording a personalized voicemail greeting.

This guide explains how to set up a Zoom Phone holiday greeting for Call Queues or Auto Receptionists using the Zoom web portal. It provides step-by-step instructions to add holiday hours, record or upload a custom greeting, and adjust call handling so callers hear the correct message during office closures.

The hot desking feature allows phone users to use their extension number and PIN to temporarily sign in to a provisioned desk phone.