Zoom Phone (Softphone)

Log in to Zoom Phone 

Zoom Phone logo

Description  

Zoom Phone is the University's phone system for employees with unlimited domestic calls, text messaging, voicemail, and more. It's available as a softphone through the Zoom app.

How to Access 

Employees can access Zoom Phone (softphone) through the Zoom app on their computer or mobile device. A physical desk phone is available upon request, view Employee Phone Services for details.

Log in to Zoom Phone

Login Credentials  

  • Employee Username: StarID@minnstate.edu
  • Password: StarID password

Key Features  

  • Flexible access on laptop, smart devices, or traditional desk phone.
  • Traditional phone capabilities including call forwarding, call hold, call transfers, shared contact directory, incoming call notifications, caller information, and voicemail options.
  • Unlimited domestic calls and texting (SMS) with your university number.
  • Voicemail transcription and call recording.

Who Can Use It 

  • Staff
  • Faculty

Device Compatibility 

  • Windows 
  • Mac 
  • iOS 
  • Android 

Cost 

Costs apply, view Employee Phone Services for more information.

Requests and Support 

Use the request button on this page to submit a request for assistance. 

Policies and Compliance 

This tool complies with Minnesota State University, Mankato and Minnesota State system policies, including:      

More Resources

Get started with these tutorials and resources:

 
Zoom Phone Assistance

Related Articles (3)

This article for employees provides an overview of Zoom Phone, what a softphone is versus a deskphone, getting started resources, training materials, and frequently asked questions.
This article will walk you through how to make and receive calls on the Zoom Phone from all platforms.
This guide shows you the basic features and functionality of Zoom Phone app.