Learning Management System (D2L Brightspace) Support

Tags d2l LMS

Learning Management Software (e.g. D2L Brightspace) is an application for the administration, documentation, tracking, reporting and delivery of electronic educational technology (also called e-learning) courses or training programs.

IT Solutions (ITS) serves as the primary support mechanism for D2L Brightspace and provides support and training. D2L Brightspace is maintained in the cloud by the Minnesota State system office and ITS acts as a liaison with system staff.


Course Creation

ITS creates both academic (e.g. courses that exist in the course catalog) and non-academic (e.g. courses for training, etc.) courses

D2L Brightspace Support and Development

ITS provides technical support to faculty, staff, and students using D2L Brightspace. ITS also provides instructional design and course development support for teaching with D2L Brightspace.

Data Requests

IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to their own course data, competencies/learning outcomes data for program assessment, and IRB approved research. Requests are submitted to a governance process; they must meet specific criteria and be approved prior to fulfillment.  

Types of Requests Available: 

  • Student Course Access Report: Students who have not engaged in their online learning classroom early in the term.  
  • D2L Brightspace Tool Usage Report: Data on which D2L Brightspace tools are in use within individual course sites.  
  • D2L Brightspace Tool Aggregate Usage Report: Data on which D2L Brightspace tools are in use throughout an entire institution site.  
  • Last Date Attended Report: Dates of student activities within D2L Brightspace in order to support LDA determination for financial aid.  
  • Competencies Report: Data for departments/programs using the competencies tool.  Note: This requires prior set-up with an instructional designer and D2L administrator. 
  • D2L Brightspace Data Sets:  Contains raw, user-level data from the Brightspace Learning Environment to provide those with business-related purposes with the maximum flexibility in integrating, aggregating, and filtering the data specific to their needs.

Manual Enrollments

ITS will manually enroll users into courses when automatic enrollment (via Registration System) isn't available.

Professional Development

ITS provides professional development for D2L Brightspace to faculty, graduate students, and staff. Professional development is facilitated through the Center for Excellence and Innovation via appointment and scheduled drop-in hours.

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Service ID: 11
Fri 1/14/22 3:10 PM
Thu 2/17/22 2:46 PM

Service Offerings (1)