Telephone, Voicemail, Cell Phone, Zoom Phone and Texting

Telephones including physical handsets, soft phones, video phones, conference phones, cell phones and associated services.

SERVICE CATEGORIES

Zoom Phones - Yealink Desk Phones and Zoom App (soft phone)

Telephone system replacement of Cisco phone system to Zoom Phone System

See Using SMS (Text Messaging) on Zoom Phone App on how to send text messages with Zoom Phone. 

Cell Phone Service 

Cell phone, hotspot and cellular service for employees for business use only with department approval. Use of cell phones must comply with Minnesota State Mankato and Minnesota State Policies. After reviewing the policies, fill out the Review Form

Zoom Video Conference Calling

Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video for up to 500 attendees. 

Zoom Call Queue and Support

Customers can request a Zoom Call Queue that several users to take calls for a specific number. 

SERVICE DETAILS

Services Included
 
Report an Installation Issue Request a phone, soft phone, phone number and voicemail Submit a Ticket

Service Offerings (3)

Telecommunication and Phone-Related Requests
Telephones including physical handsets, soft phones, video phones, conference phones, cell phones, captioning devices, and associated services.
Zoom Phone
Zoom Phone is the University's phone system for employees with unlimited domestic calls, SMS messaging, voicemail transcription, call recording, and seamless app integrations. Access Zoom Phone on your laptop or smart device in the Zoom app, or choose to have a traditional desk phone in addition to