IT Help and Support

Notice: Hours may be affected by Thanksgiving Break (November 27–December 1) and Winter Break (December 16–January10). See hours and closures below.

Need help with campus technology, a campus system, or have a technology related question? IT Solutions can help.

  1. First search the Knowledge Base for answers and self-help before contacting the IT Solutions Center.
  2. Can't find what you need? Get support at the IT Solutions Center or other locations listed below.

Submit a Quick Ticket Online

 

Our Locations

The IT Solutions Center

The IT Solutions Center offers free technology help and support in person or online for students, faculty, and staff.

Contact

  • Phone: 507.389.6654
  • Online Support: 
  • In-Person Support: Stop in during business hours, no appointment needed
  • Classroom Technology Support: For support in classrooms, call 507.389.3221

Location & Hours

Lower Level CSU (Main Location)
  • Fall Hours (Aug. 25 – Dec. 13):
    • Monday - Friday: 8:00am - 7:00pm 
    • Saturday: Closed
    • Sunday: 1:00pm - 7:00pm
  • Winter Break Hours (December 16 – January 11)
    • Monday - Friday: 8:00am - 4:30pm
    • Saturday: Closed
    • Sunday: Closed
  • Closures:
    • Closed early Wednesday, November 27 at 6:00pm
    • Closed all day Thursday, November 28 – Sunday, December 1
    • Closed all day Tuesday, December 24 – Wednesday, December 25
    • Closed all day Tuesday, December 31 – Wednesday, January 1
First Floor Memorial Library (at the Reference Desk)
  • Fall Hours (Aug. 25 – Dec. 13):
    • Monday - Thursday: 11:00am – 7:00pm
    • Friday: Closed
    • Saturday: Closed
    • Sunday: Closed
  • Closures:
    • Closed early Tuesday, November 26 at 6:00pm
    • Closed early Wednesday, November 27 at 4:30pm
    • Closed winter break, December 16 – January 11

Getting Started with Technology on Campus

 

ResTech Services

ResTech Services offers free technology help and support in person or online for residence community students. Not a residence community student? Get tech help at the IT Solutions Center.

Contact

Location & Hours

Lower Level Carkoski Commons (Room 006) 
  • Fall Hours (Aug. 25 – Dec. 13):
    • Monday - Thursday: 8:00am - 8:00pm
    • Friday: 8:00am - 4:00pm
    • Saturday: Closed
    • Sunday: 8:00am - 8:00pm
  • Closures:
    • Closed early Wednesday, November 27 at 6:00pm
    • Closed all day Thursday, November 28 – Sunday, December 1
    • Closed all day Tuesday, December 24 – Wednesday, December 25
    • Closed all day Tuesday, December 31 – Wednesday, January 1

 

Academic Technology Services

Academic Technology Services offers help for faculty with integrating academic technology tools in their courses, teaching and learning experiences, online course design, and more.

Contact

Location

Lower Level Memorial Library (Room 88, CETL)

Academic Technology Resources

 

The Campus Computer Store

The Campus Computer Store is our on-campus retail store serving students and employees for personal or department purchases. Shop laptops, tablets, accessories, cables, and more in person or online.

Contact

Location & Hours

Lower Level CSU
  • Monday - Friday: 10:00am - 4:00pm

Shop Online

Shopping for your department? Make purchases on our Department Purchasing Site

 

Gaming and Esports Lounge

The gaming and esports lounge is open to all students to hang out, study, and game using specialized gaming equipment at no cost. Explore opportunities for student clubs, varsity competition, events and tournaments, and more.

Contact

Location & Hours

Lower Level Wissink Hall (Room 121)
  • Hours: Monday - Friday: 10:00am - 6:00pm

Learn More About Gaming & Esports

 
Submit a Quick Ticket

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