IT Solutions Tickets Application Feedback (Internal)

These forms are for IT Solutions staff to submit feedback about or an issue with the IT Solutions Tickets Application.

What is the IT Solutions Tickets Application? It's the application powered by TeamDynamix used to ask for and get help with technology needs at Minnesota State University, Mankato. Tickets ensure requests are tracked, routed, and resolved efficiently.

 
Report an Issue Submit Feedback AV Install Request Lab Assistance

Service Offerings (4)

Report an Issue
Report an issue with the ticketing application. For example, if the system is unavailable, slow to respond, or producing error messages.
Submit Feedback
Submit feedback or request a feature update to the ticketing application.
Classroom Requests
Lab Requests
Used in the labs for faculty/staff/students to easily submit a ticket for assistance.