Request Multi-Factor Authentication Assistance

Multi-factor authentication is a security tool that requires you to provide a second form of verification when you log into your account, such as a code. Use the button on this page to submit a request for assistance with multi-factor authentication issues.

 
Request Multi-Factor Authentication Assistance

Related Articles (4)

About Multi-Factor Authentication
This article explains multi-factor authentication (MFA), a required security measure for University Microsoft 365 accounts. It includes basic information, links to setup instructions, alternative options, troubleshooting tips, and FAQs to help users.
Changing Multi-Factor Authentication Verification Method to Microsoft Authenticator App
Learn how to add the Microsoft Authenticator app and set it as your default multi-factor authentication method for signing in to Microsoft 365.
Setting Up Multi-Factor Authentication (MFA) in Microsoft 365
Setting up Multi-Factor authentication which is required for most university services such as Microsoft 365 (MavMAIL), Workday, and many other apps.
Updating Multi-Factor Authentication when Smart Phone is Lost
Explains how to sign in using alternate MFA options when a smartphone is lost and outlines steps to secure the device and update verification methods.