Request Multi-Factor Authentication Assistance

Multi-factor authentication is a security tool that requires multiple forms of verification before granting access to an account. Our campus uses multi-factor authentication on Microsoft 365 accounts for extra security to protect your information and keep the University safe.

Learn how to add the Microsoft Authenticator app and set it as your default multi-factor authentication method for signing in to Microsoft 365.

Explains how to update or add new multi‑factor authentication methods in your Microsoft account, and notes that IT Solutions must assist if you cannot access your current MFA method.

Setting up Multi-Factor authentication which is required for most university services such as Microsoft 365 (MavMAIL), Workday, and many other apps.

Explains how to sign in using alternate MFA options when a smartphone is lost and outlines steps to secure the device and update verification methods.