Description
Salesforce is a CRM (constituent relationship management) software that is used for contact database management and communications. It is a robust marketing email and SMS tool used to communicate with students (prospective, current, and alumni), parents, staff/faculty, etc. for the University. Departments can leverage it for a multitude of purposes in addition to marketing and communications, including managing partnerships with industry contacts, application management, tracking the student lifecycle, donation management, customer support, and more. Salesforce also features a powerful analytics engine for generating reports to measure important insights like marketing and communications effectiveness.
How to Access
Contact our CRM Services team for more information by emailing crm@mnsu.edu
Who Can Use It
Staff: Yes
Faculty: Yes
Students: No
Alumni: No
Emeriti: No
Device Compatibility
Windows: Yes
Mac: Yes
Chromebook: Yes
iOS: Yes
Android: Yes
Additional Cost
Additional costs are unique to usage, contact crm@mnsu.edu to inquire.