Salesforce

Description

Salesforce is a CRM platform used by the university for managing contact databases and communications via email and SMS. It supports outreach to students, parents, alumni, staff, and more. Departments use it for marketing, partnership management, application tracking, donations, customer support, and analytics to measure communication effectiveness.

How to Access

Contact our CRM Services team for more information by emailing crm@mnsu.edu

Who Can Use It

​​Green check mark indicating "Yes" Staff: Yes

Green check mark indicating "Yes" Faculty: Yes

Red X indicating "No" Students: No

Red X indicating "No" Alumni: No

Red X indicating "No" Emeriti: No

Device Compatibility

Green check mark indicating "Yes" Windows: Yes

Green check mark indicating "Yes" Mac: Yes

Green check mark indicating "Yes" Chromebook: Yes

Green check mark indicating "Yes" iOS: Yes

Green check mark indicating "Yes" Android: Yes

Additional Cost

 Money icon indicating "additional cost"Additional costs are unique to usage.

Still Need Help?

Visit the IT Solutions Center page to view current hours, locations, and contact information.