
Description
Salesforce is a CRM platform used by the university for managing contact databases and communications via email and SMS. It supports outreach to students, parents, alumni, staff, and more. Departments use it for marketing, partnership management, application tracking, donations, customer support, and analytics to measure communication effectiveness.
How to Access
Contact our CRM Services team for more information by emailing crm@mnsu.edu
Who Can Use It
Staff: Yes
Faculty: Yes
Students: No
Alumni: No
Emeriti: No
Device Compatibility
Windows: Yes
Mac: Yes
Chromebook: Yes
iOS: Yes
Android: Yes
Additional Cost
Additional costs are unique to usage.
Still Need Help?
Visit the IT Solutions Center page to view current hours, locations, and contact information.