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Technology Repair
Technology Repair
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• Dell, Apple, Microsoft warranty repairs
Phone Number
Type of Device
Type of Device
Dell
Surface
Apple
Other
Is FindMy disabled for the device?
Apple will not start the repair without FindMy disabled.
Is FindMy disabled for the device?
Yes
Is BitLocker Disabled?
Is BitLocker Disabled?
Yes
Other
Serial number/Service tag
Warranty Status
Warranty Status
Warranty
Non-Warranty
Type of Warranty
Type of Warranty
Dell
AppleCare
Microsoft
CPS
Vendor Case/Repair ID
Please let requestor know that while we will do our best to repair your device, there is no guarantee that your data will be saved during the process. Please suggest the customer backup any necessary data to OneDrive.
Is your data backed up?
Is your data backed up?
No
Yes
Description of Issue
Tell us what is wrong with the device and detail any troubleshooting steps that have been taken.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
What equipment did the customer leave with us?
What equipment did the customer leave with us?
Device
Power Adapter and/or Cord
Where is the equipment stored?
Did they request a Loaner?
Did they request a Loaner?
Yes
No
Loaner Number
Mac Loaner #1
Mac Loaner #2
Mac Loaner #3
Mac Loaner #4
Mac Loaner #5
Mac Loaner #6
Mac Loaner #7
Surface Loaner #8
Dell Loaner #9
Dell Loaner #9
Dell Loaner #10
Dell Loaner #11
Dell Loaner #12
Dell Loaner #13
Dell Loaner #14
Dell Loaner #15
Dell Loaner #16
Dell Loaner #17
Dell Loaner #18
Other Fields
Your name
Your first name
Your last name
Your email address