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quality ... Question How do I fix the fuzzy illegible screen sharing that my zoom participants are seeing?  Overview Requirements: Zoom client must installed on your device. If it isn’t already

Question How do I report an issue with ImageNow?  Overview Complete eForm Incident form to report an issue.   Request Help

Question How do I import contacts in Outlook? Overview Click Import Contacts from Outlook on Microsoft's support site.   Request Help

Question How do I access MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Request Help

Video of how to quickly prepare a fillable form for use with Adobe Acrobat Sign by flattening the file. ... Watch our 3 minute video of how to quickly flatten a fillable form for use with Adobe Acrobat Sign: Prepare a PDF for use with Adobe Acrobat Sign by flattening the file

Question How do I install MuseScore?  Overview To install MuseScore on a chromebook, please follow the Website's directions   Request Help

Question How do I change or update my phone number or office location? Overview Please refer to Employee On-Campus Information Change Form   Request Help

Question How can I upload file into my OneDrive? Overview Login to your OneDrive at http://www.mnsu.edu/its/onedrive/ Click Upload Select file Locate your file Select the file you want to upload Click open to add the file to your OneDrive   Request Help

Question What can I do if Adobe is asking for a Login/Trial period?  Overview Please see Adobe's Website and follow the steps to try to resolve the issue   Request Help

Question How do I customize Class Progress? Overview Learn about Class Progress, a customizable student progress dashboard in D2L Brightspace in this helpful guide: Guide to Class Progress: Customizable Student Progress Dashboard in D2L Brightspace   Request Help

Question How do I mute or unmute the room microphone in a FlexSync Classroom?  Overview 1.Tap your Zoom Touch Display to unhide the controls 2.Tap the microphone icon to mute or unmute the room’s microphone Request Help

Question What is MavAccess? Overview MavAccess is an online accommodations system that is used by Accessibility Resources. Issues with students inability to login to this resources should be referred to Accessibility Resources.

Question How do I call internationally? Overview Please submit a ticket to IT using the button below to request international phone access and list every country you may need to call in the request.    Request Help

Question How do I change my multi-factor authentication method? Overview To change your multi-factor authentication (MFA) options, please click here If you are unable to change your MFA

Question How do I adjust the volume of Zoom in a FlexSync Classroom?  Overview Tap the Zoom Touch Display to unhide the controls, then tap the ellipsis icon Move the slider to increase or decrease volume Request Help