ISRS Application Errors

Tags uniface

 

Issue Description

The new ISRS installation process started on October 13, 2025. Some devices are still linked to the old U drive, which makes ISRS unavailable.

Resolution

Remove the Uniface folder from C:\ and delete any desktop shortcuts.

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    After deleting those files, open the control panel and search for Configuration Manager. In Configuration Manager, go to the actions tab and run the “Machine Policy Retrieval & Evaluation Cycle.” This will take a few minutes.

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    Open Software Center and attempt to install the Uniface application.

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