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This guide explains how to set up a Zoom Phone holiday greeting for Call Queues or Auto Receptionists using the Zoom web portal. It provides step-by-step instructions to add holiday hours, record or upload a custom greeting, and adjust call handling so callers hear the correct message during office closures.

Being part of a call queue allows you to opt-in or opt-out of receiving queue calls.

If you need more time to wrap up a queue call, toggle out of the queue until you are finished and then toggled back in.

Zoom Assistant is a compact desktop panel that allows phone users to quickly find their contacts, access and manage speed dial, make and receive calls, and transfer calls.

Zoom phone allows call queues to be managed with proper access. Admins can modify queue notifications through the portal.

Zoom Phone allows admins to manage their call queues by adding or removing members, modifying hours, holiday hours, overflow options, and automatic recording.