Description
IT Solutions partners with University departments to implement technology solutions that streamline business operations. We design, develop, and automate business processes and workflows, integrate systems and data, and deliver solutions that support operational needs and University strategic goals. This service comes as a next step after a consulting phase (Business Process Analysis).
Key Features
- Technology integration: Leverage University-supported tools to meet business needs such as customer relationship management (CRM), enterprise service management (ESM), mass email and SMS communications, e-forms, approvals, digital signatures, and more through tools including Salesforce, TeamDynamix, RGE Studio, Maverick Automations, Adobe Sign, and others. When required, integrate third-party software and systems with existing University technology infrastructure.
- Workflow automation: Improve existing or create new automated business processes and digital workflows using available technology tools. Design and implement solutions that improve efficiency and consistency while reducing manual effort.
Who Can Use It
- Faculty
- Staff
- Departments
Cost
There is no cost for this service.
Requests and Support
Use the request button on this page to submit a request for assistance.
Policies and Compliance
This service complies with Minnesota State University, Mankato and Minnesota State system policies, including: