IT Solutions provides services such as media captioning, braille production, document conversion, accessibility consulting, and more to support Universal Design for Learning, digital accessibility, and help ensure compliance with legal standards.
IT Solutions consults with University departments to review business processes, explore technology solutions, and identify next steps for achieving business goals.
IT Solutions helps departments implement technology solutions and set up automated workflows that improve business process efficiency and support operational goals.
Application support includes the creation of new custom software applications, and ongoing support for existing custom applications, that facilitate administrative processes and student success. Examples include financial aid award notifications, Curriculum Design System (CDS), and the Academic Catalog.
IT Solutions provides comprehensive solutions for digitizing, managing, and automating business processes through our Enterprise Content Management (ECM) platform, Perceptive Content (ImageNow). This service is designed to digitize paper documents and processes, enhance efficiency, lower costs, and improve accuracy. It includes services such as document imaging, electronic forms, and business workflows.
Enterprise Service Management (ESM) streamlines service delivery across the university for students, faculty, and staff. The university’s ESM tool, TeamDynamix (TDX), provides a centralized way for end users to request services and access information, while enabling staff to fulfill service requests, manage workflows, and maintain knowledge content.
The IT Solutions Communications Team at Minnesota State University, Mankato crafts and delivers clear, consistent, and impactful communications to inform staff, faculty, and students about campus technology initiatives, services, and updates.
IT Solutions hosts software applications on university-managed servers for departments and campus areas. If you are considering purchasing a software application that needs to run on the university network, we will work with you to review requirements, evaluate hosting options, and determine whether the application can be supported within the university environment.