Service Alert: On October 1, Minnesota State applied planned changes to multi-factor authentication that caused login issues on some University Microsoft 365 accounts. The System Office has rolled back the changes and is actively working to resolve the issue, but it may take time to go into effect. Updates will be shared on the
IT System Status page as they are available.
If you're experiencing issues or errors with MFA when logging in to your University account, contact the IT Solutions Center by filling out the Login Assistance Form. A support person will be in touch to help resolve your issue as soon as possible. Thank you for your patience as we work to support those affected.
Log into Microsoft 365

Description
Microsoft 365 is the official suite of apps at Minnesota State University, Mankato. Students and employees get five free downloads of Microsoft 365 for use on work or personally owned devices, plus access to web apps.
How to Access
Faculty, staff, and students can log in online or install the desktop apps or mobile apps. State-owned computers have apps already installed. If you're logging in for the first time as a new student or employee, you'll be prompted to set up multi-factor authentication, an extra security step.
Log into Microsoft 365 Online
Login Credentials
Multi-factor authentication is required upon login.
- Student, Alumni, and Emeriti Username: YourStarID@go.minnstate.edu
- Employee Username: YourStarID@minnstate.edu
- Password: Your StarID password
Changing Your Preferred Name
Faculty, staff, and students can update their preferred name displayed in most university systems, including Microsoft 365 apps and MavMail. View instructions for preferred name change.
Key Features
Over 15 apps including:
Who Can Use It
Device Compatibility
- Windows
- Mac OS 14 or higher
- Chromebook
- iOS
- Android
Cost
No additional cost.
Requests and Support
Use the Request button on this page to submit a request for assistance.
Policies and Compliance
This service complies with Minnesota State University, Mankato and Minnesota State system policies, including:
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