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Cengage System Status

Visit the Cengage Tech Check site any time to view current information on system status and performance information for Cengage products, updated every 5 minutes.

OneDrive - Uploading Files

Question How can I upload file into my OneDrive? Overview Login to your OneDrive at http://www.mnsu.edu/its/onedrive/ Click Upload Select file Locate your file Select the file you want to upload Click open to add the file to your OneDrive   Request Help

Employee On-Campus Information Change Form

Refer to the Employee On-Campus Information Change form to update your phone number, department, building location, title, room number etc. ... Question How do I change or update my phone number or office location? Overview Please refer to Employee On-Campus Information Change Form   Request Help

D2L Brightspace: Class Progress Customizable Student Progress Dashboard

Question How do I customize Class Progress? Overview Learn about Class Progress, a customizable student progress dashboard in D2L Brightspace in this helpful guide: Guide to Class Progress: Customizable Student Progress Dashboard in D2L Brightspace   Request Help

Adobe Sign: Unlock a Secured PDF on Windows or Mac

Adobe Acrobat Sign will provide a secured PDF after signing. In some cases you may want to add comments or marks to these PDF's. These videos will show how to unlock a secured PDF so that a you can

D2L Brightspace: Getting Started for Students

portal for classes that allows students to stay connected with their coursework 24/7. It is a valuable learning tool for all students, including undergraduate, graduate, and online students

Perceptive Content: Change Colors in Perceptive Content

Overview Why are my image colors so dark? Resolution Follow these steps to change the background to white and the font to black: Open the document within the ImageNow Viewer. Click View. Click Invert. OR...Open the document within the ImageNow Viewer and press F11

MavACCESS: Accessibility Resources Software

Question What is MavACCESS? Overview MavACCESS is an online accommodations system that is used by Accessibility Resources. Issues with students inability to login to this resources should be referred to Accessibility Resources.

Zoom Phone International Calling Request

Use to request Zoom Phone International Calling Plan. ... Question How do I call internationally? Solution: Please submit a ticket to IT using the button below to request international phone access and list every country you may need to call in the request.    Request Help

Multi-Factor Authentication: Changing Your Options

Question How do I change my multi-factor authentication method? Overview To change your multi-factor authentication (MFA) options, please click here If you are unable to change your MFA

Turn off viewing of All Open Positions on Org Chart

The article explains how to customize the org chart view in Workday to hide vacant positions (open PCNs) by selecting "customize chart view" and unchecking the "open positions" option. ... PCNs). Select the “customize chat view” and uncheck the “open positions” option to customize your view and turn off seeing the vacant positions.

Curriculum Design System (CDS) Who is Reviewing my Proposal

Overview Once you have submitted a proposal to CDS Click on the View History link, which will display who is reviewing it Note: This information is also displayed when you use the printable form link to print it.   Request Help

FlexSync Classroom: Adjust Zoom Volume

Question How do I adjust the volume of Zoom in a FlexSync Classroom?  Overview Tap the Zoom Touch Display to unhide the controls, then tap the ellipsis icon Move the slider to increase or decrease volume Request Help

Zoom Outlook Plugin

You can schedule Zoom meetings within Microsoft Outlook (MavMAIL) by downloading a special plugin. This makes scheduling easy and convenient. Follow the instructions in the article linked below to install the plugin. Install Zoom Outlook Plugin

Perceptive Content: Creating Reports

Overview Perceptive Content Business Insight is a Reporting tool. The only person who can create and configure reports is the Perceptive Content Administrator at MSU, Mankato. All report requests should go to ImageNowSupport@mnsu.edu